At DSM we are are committed to setting, promoting, delivering and maintaining professional standards, and best practice in all our areas of business...
We understand that professionally developed practitioners make a positive contribution, directly or indirectly to organisational function, competitiveness and profitability.
With this in mind we aim to help both organisations and individuals towards their vision, strategic and personal goals

Our Standards...

We strive to present a responsive, timely and friendly service to our students, their organisations and our business clients.
Our team at DSM are responsible for liaising with our clients and customers in order to provide a first rate service – be it in person, by telephone or by email.

Our Aims...

  • Set and promote professional standards and best practice
  • Improve the skills of the UKs damage management industry and to ensure we have practitioners of world-class standard
  • Help organisations develop employee skills so they can improve productivity, quality and competitiveness
  • Help the insurance industry deliver a 'First Class' quality service to their policyholders
  • Increase public awareness, providing sound consumer information, advice and support

Our Values...

It is our policy that in everything we do we will:

  • Act with honesty, integrity and openness
  • Comply with all applicable legislation
  • Communicate clearly and effectively
  • Strive to achieve excellence
  • Respond positively and proactively
  • Regard everyone equally and with respect

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