Not all claims projects are straight forward and others may not go as planned.
Whether its technical, cost or customer related, DSM posses a wealth of experience and knowledge across many fields of damage management, enabling us to provide effective and best of breed solutions...

 by looking at problems in another way

Our Technical Consultancy service works closely with our clients, in providing bespoke solutions wherever they are experiencing problems within the claim or project.

Our objective is to enhance your decision making processes - and hence long term profitability and effectiveness. We provide analysis, advice, tools and techniques that give structured and repeatable access to the many - and often conflicting - sources of operational data.

Our highly skilled and qualified technical consultants have helped pioneer major changes with in the damage management industry, developing and promoting industry best practice - not accepted practice...

We aim to enable our clients, so we won't blind you with science or endless fact and figures - unless of course thats what you want. We'll work with you to develop mutual understanding and deliver results in the form that makes most sense to you.

We will provide you with a clear and concise independent report identifying current, incident related and pre-existing conditions together with our recommendations based on appropriate industry best practice.

We provide clear & concise factual reporting data identifying current and pre-existing property conditions together with an unambiguous conclusion and recommended restorative processes based upon up-to-date and appropriate best practice.

Some losses are more complex and technical than others, requiring a completely different and 'sympathetic' approach to
mitigation, business continuity, remediation and restoration...

Our clients have benefited from our consultancy resulting in a reduction of problems including, liability issues, project creep and overun. These reductions can result in cost savings throughout the claim and the organisation.
Other benefits include increased customer satisfaction, improved client/customer relationships, increased performance and quality.

Our services are tailored to your requirements and budget. However we engage with you, we are committed to excellence, openness, flexibility and value for money...